Privacy Policy
At Scented Meadow, we protect your privacy and ensure your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase from us.
What information do we collect?
When you visit our website, we may collect certain information automatically, such as your device type, browser type, IP address, and other technical information. We may also collect information about your browsing behavior on our website, such as the pages you visit, the time you spend on our website, and the links you click. We use this information to improve our website functionality, user experience, and marketing efforts.
When you purchase from us, we may collect personal information that you voluntarily provide us, such as your name, email address, phone number, shipping address, and billing information. We use this information to process your order, communicate with you, and provide you with customer service.
How do we use your information?
We use your information for the following purposes:
– To fulfill your order and deliver your products to you.
– To communicate with you about your order status, shipping confirmation, and tracking information.
– To provide customer service and respond to your inquiries, feedback, or complaints.
– To send you marketing emails, newsletters, or promotions if you have opted in to receive them.
– To improve our website, products, services, and customer satisfaction.
– To prevent fraud, detect security breaches, and protect our rights and property.
How do we protect your information?
We take reasonable measures to protect your information from unauthorized access, use, disclosure, or loss. We use Secure Socket Layer (SSL) technology to encrypt your information when you transmit it to us. We also use third-party payment processors like Stripe and PayPal to handle your payment transactions. These processors comply with the Payment Card Industry Data Security Standard (PCI-DSS) and have their own privacy policies governing how they handle your information. We do not store or have access to your complete credit card information.
Who do we share your information with?
We do not sell, trade, or rent your personal information to third parties. We may share your information with the following entities only when necessary to provide you with our products and services:
– Our affiliates, subsidiaries, and partners who help us operate our business and website.
– Our service providers, contractors, and vendors who perform functions on our behalf, such as shipping, delivery, fulfillment, marketing, analytics, and customer service.
– Our payment processors, such as Stripe and PayPal, process your payment transactions and store your partial credit card information for future purchases.
– Law enforcement, government agencies, or other authorized parties if we are required to do so by law or in response to a legal request, subpoena, court order, or warrant.
What are your choices and rights?
You have the following choices and rights regarding your information:
– You can opt out of receiving marketing emails, newsletters, or promotions anytime by clicking on the unsubscribe link or contacting us.
– You can access, update, correct, or delete your personal information by logging into your account on our website or contacting us.
– You can request a copy of your personal information that we have collected and stored by contacting us.
– You can request that we erase or restrict the processing of your personal information by contacting us.
– You can withdraw your consent to our use of your personal information at any time by contacting us.
Please contact us at support@scentedmeadow.com or from the Contact Us page.
How do we update our Privacy Policy?
We may update our Privacy Policy occasionally to reflect changes in our practices, laws, or regulations. We will notify you of any material changes by posting the updated Privacy Policy on our website and indicating the revision date. We encourage you to review our Privacy Policy periodically to stay informed of how we handle your information.
Updated on Jan 24th, 2024.